Singpass helpdesk counter is a walk-in assistance desk where you can get help with Singpass issues or applications.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community Clubs.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is check here the fastest way to get help.